WHOLESALE
INFORMATION
TERMS AND CONDITIONS FOR WHOLESALE PURCHASES
Prices, Quantities,
Styles, Colors
Prices are subject to change without notice. All merchandise
will be shipped at prices in effect at time shipping. Fili
Islander Co. reserves the right to change or discontinue
styles, colors, sizes, or fabrics. Style and color availability
may vary from location to location. Inventory will fluctuate
on seasonal items.
Minimum Order
A minimum order of 1 dozen items must be purchased or a
$10.00 service fee will be applied per order. Dozens may
be mixed and matched.
Order Placing and Shipping
Most in-stock credit-approved orders for standard delivery
placed before 3:00 pm will be shipped same day. Credit approval
delays may prevent same-day shipment. All additions to any
order already placed will be considered a “new order”
and written as a new purchase order. Partial shipments may
be made. Fili Islander Co. will ship merchandise specified
by the customer. All freight claims for missing or damaged
merchandise must be filed directly with the carrier.
Payment Terms
We accept VISA, Master Card, or American Express. All orders
are shipped PREPAID unless previously approved for credit
terms through one of our factors. Standard approved terms
are 30 days to those customers who meet the credit requirements
of our factors. No anticipation is allowed. Processing of
credit application can take approximately 1-2 weeks. No
COD orders.
Return Policy
Authorized returns only. A return authorization number must
be marked on outside of box when returning. Returns on purchases,
within 30 days, subject to a 15% restocking fee (minimum
$5.00 restocking fee). Unauthorized returns may be refused
by Fili Islander Co. or may require additional processing
time and fees.
Exchanges
Goods may be exchanged, within 15 days, subject to a 10%
fee (minimum $2.50), reference original invoice, and obtain
a return authorization before returning to Fili Islander
Co.
Defects
Purchaser agrees to check the quality and accuracy of all
items in the order, and is responsible for notifying the
seller immediately if any errors occur. In no event shall
seller be responsible for direct, consequential or special
damages of any kind of nature resulting from, but not limited
to the use of, defective or incorrect products or the inability
to use the product by reason of late delivery, non-delivery
or otherwise. In no instance may damages include loss of
profit of any kind.
Any product defects may be returned by the
customer for even exchange or credit applied to the account.
Please obtain return authorization number and include a
packing slip indicating items being returned. No freight
compensations are given for defect returns.
**PRICING
WILL BE AVAILABLE ONCE CUSTOMER APPLICATION IS SUBMITTED**
CUSTOMER
APPLICATION & CREDIT CARD AUTHORIZATION
ORDER
FORM (T-SHIRTS)
ORDER FORM (SWEATSHIRTS/HATS/ACCESSORIES)